Experience Top-Tier Global Outsourcing with NexusOne BPO
Empower Your Business with NexusOne BPO - Your Partner in Exceptional Customer Support and Outsourced Business Solutions. Connect Today!
Virtual Workforces Tailored for Growth
At NexusOne BPO, we connect businesses of all sizes with top-tier, bilingual virtual talent based in Latin America. Whether you're a small startup looking for affordable support or a large enterprise seeking scalable teams—our virtual workforce is your competitive edge.
🌟 Why NexusOne BPO?
Bilingual English/Spanish Agents
60%+ Cost Savings
Fully Trained & Managed
Scalable & Flexible Teams
No Payroll. No Overhead. No Headaches.
Explore Our Comprehensive Customer Engagement Solutions
Comprehensive Solutions Tailored to Enhance Your Customer Engagement and Efficiency.
📞 1. Appointment Setters
Our appointment setters are trained to engage leads, qualify prospects, and book solid appointments so your sales team can focus on closing deals.
✅ Outbound and inbound calling
✅ CRM-savvy and script-adaptable
✅ Available full-time or part-time
✔️ Best for:
Small businesses needing consistent lead flow
Medium businesses managing sales pipelines
Large teams scaling national campaigns
Perfect for: Solar companies, insurance agents, real estate teams, healthcare offices, and more.
Perfect for: E-commerce, SaaS, telecom, utilities, and healthcare.
📋 2. Customer Service Reps
Deliver 5-star customer experiences with our friendly, professional, bilingual reps. We handle voice, email, and chat support—so your customers always feel valued.
✅ Trained in empathy, retention, and de-escalation
✅ Available 24/7 or during business hours
✅ Fully integrated with your systems and tools
✔️ Best for:
Startups handling growing ticket volumes
SMBs wanting to improve retention
Enterprises outsourcing Tier 1 & Tier 2 support
💻 3. Virtual Assistants
Offload time-consuming tasks like email management, scheduling, research, and admin work to highly organized and efficient virtual assistants.
✅ Admin, calendar, travel, and project management
✅ Bilingual and culturally aligned
✅ Confidential and trustworthy
✔️ Best for:
Solopreneurs scaling smart
Growing teams looking to free up top talent
Corporate departments needing back-office support
Perfect for: Entrepreneurs, small business owners, marketing teams, and executives.
Perfect for: B2B/B2C sales, lead gen firms, agencies, and financial services.
📈 4. Sales Agents & Closers
Need help pushing deals across the finish line? Our outbound sales reps are persuasive, persistent, and trained to build rapport and close deals.
✅ Cold calling, warm leads, upsells, renewals
✅ Commission-friendly structure
✅ Sales tracking and KPI reports provided
✔️ Best for:
Small teams looking to expand outreach
Mid-size firms adding remote closers
Large orgs running multi-market campaigns
📊 5. Data Entry & Admin Agents
Perfect for: Healthcare, logistics, education, and financial institutions.
Our agents handle your repetitive, high-volume tasks with speed, accuracy, and discretion—saving you time and money.
✅ Fast turnaround
✅ Error-free data processing
✅ HIPAA and compliance-trained options available
✔️ Best for:
Busy offices that need reliable back-office support
Teams drowning in manual admin tasks
Enterprises needing high-output data processing
Perfect for: SaaS platforms, device manufacturers, and IT firms.
👨💻 6. Tech Support Agents
Give your customers the tech support they deserve—with remote IT agents trained to solve Level 1 and Level 2 issues efficiently.
✅ Ticket resolution, remote access, troubleshooting
✅ Product and software training available
✅ Multichannel support (phone, email, chat)
✔️ Best for:
Startups needing a lean, skilled support team
Growing tech firms expanding user bases
Corporates outsourcing Tier 1 help desk functions
Testimonials
Jasmine Richards
Really impressed with NexusOne's ongoing customer support and their proactive outbound calling. My issues get resolved anytime, and they effectively boost our client engagement too!
Monica Chandler
After trying several BPOs, NexusOne stands out. Their outbound calls increased our leads significantly, and technical support struggles became a thing of the past.
Thomas Krazinski
Tried NexusOne BPO for data management tasks. Quite efficient and unbelievably accurate. Hassle-free experience overall.
FAQs
Your Questions Answered - Quick Insights on Our Services
What industries do you specialize in for your BPO services?
NexusOne BPO serves telecommunications, healthcare, e-commerce, finance, and technology sectors, tailoring solutions to each.
How do you ensure the quality of your services?
We maintain high-quality through training, continuous monitoring, and using the latest technology.
Can your services scale according to our business needs?
Absolutely. We offer scalable service options that adjust to the growth and needs of your business.
What languages do your agents support?
Our agents support in English & Spanish with top-tier proficiency including c-1, c-2 & native.
What regions do you provide services in?
Our services support small and large businesses across the globe, from United States, Europe, Australia and more.
What is your pricing structure?
Our pricing is competitive and transparent, offering per-hour, per-call, per-aor per-project options tailored to your needs.
Contact Us
Inquieres:
USA- (321)353-7701
Careers:
GTM- +502 5973 3493
Antigua, San Miguel Duenas, Guatemala